Next Generation Intelligent Contact Center Solution

Intellicon provides Omnichannel Customer Experience (CX), Contact Center and CRM Solutions for Customer Services and Sales Optimization in the Cloud and On-Premises.

Our Enriched Features

Omni Channel

Empower your agents to communicate seamlessly with your customers on the channel of their choice.

360 Customer Profile

Help the agents to provide personalized customer experience by having the Customer's required info.

Intelligent IVR

Enables the caller to select the required service or perform any function through Self Service Menus.

Based On Real-time Dashboards and Insightful Analytics

It has been designed to empower your Customers, CX Agents, Managers, and Executive Leadership with its intuitive User Interface (UI), Automation and Intelligence, Omni-Channel Communication, Real-time Dashboards, and Insightful Analytics.

Fulfill all your CX needs with Intellicon

Reporting & Analysis

Real-time dashboards gives quick insight on the overall contact center operations and can be viewed on multiple devices simultaneously including mobile, tabs and laptops etc.

Customizable Forms

Meaningful data collection from your customers is both an Art and a Science. Intellicon gives you the capability of creating custom Data Collection forms to collect structured data.

3rd Party Integrations

Open API infrastructure empowers you to Integrate your systems with Intellicon and drive a personalized customer experience i.e. Database, ERP, CRM, E-commerce platform.

Whatsapp Business Solution

We can help you become a “Verified Business” to protect your brand identity and make your customers more comfortable by communicating on your verified number.​

Self Service Automation

We can help you become a “Verified Business” to protect your brand identity and make your customers more comfortable by communicating on your verified number.​

Need to Improve your Business Communications?

Lets have a discussion on how we can help you optimize your customer experience. 

What our Clients say about us?

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